Privacy Policy

Welcome to LongivityOS. We are committed to protecting your privacy and ensuring the highest level of security for your sensitive health information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our AI-driven longevity platform and chat assistant.

1. Information We Collect

To provide you with personalized health insights and a continuous AI conversational experience, we collect the following types of information:

• Account Information: Name, email address, date of birth, and secure login credentials.
• Medical & Health Data: Information you choose to upload or connect, including lab test results, clinical notes, wearable device data (e.g., heart rate, sleep metrics), and genetic information.
• AI Chat Memory: Transcripts of your interactions with our AI assistant, contextual memory, user preferences, and health goals discussed during your sessions.

2. How We Use Your Data

Your data is strictly used to deliver and improve the LongivityOS services. Specifically, we use it to:

• Provide personalized health analysis and longevity protocols based on your unique medical data.
• Power the conversational AI with "memory," allowing it to recall past interactions, symptoms, and lifestyle changes for continuity of care and advice.
• Securely integrate with third-party health data providers you authorize (e.g., Apple Health, Google Fit).

Important: We NEVER use your personal medical data or chat transcripts to train foundational public AI models. Your data remains isolated and encrypted.

3. Data Storage and Security

We employ enterprise-grade security protocols to protect your sensitive health information:

• Encryption: All data is encrypted both in transit (using TLS 1.3) and at rest (using AES-256).
• Compliance: Our infrastructure is designed in alignment with HIPAA (Health Insurance Portability and Accountability Act) and GDPR standards.
• Access Controls: Strict internal access controls mean human employees cannot access your medical data or chat logs without your explicit consent for support purposes.

4. Sharing of Information

We do not sell, rent, or trade your personal or medical data to third parties, data brokers, or advertisers under any circumstances. We only share information with:

• Subprocessors: Trusted cloud infrastructure and secure AI inference providers bound by strict Business Associate Agreements (BAAs) and confidentiality terms.
• Legal Requirements: If required by law or to protect the safety of our users.

5. Your Rights and Control

You have full ownership of your data at all times. Within the LongivityOS platform, you can:

• Review and download all medical records and chat memory we hold about you.
• Edit or permanently delete specific chat memories or health records.
• Request full account deletion, which permanently purges all your data from our active systems and backups within 30 days.